Privacy Policy

Praegis Technologies Limited, registered in Nigeria.

1. What we collect

Account information: your name, email, and profile details you provide (job title, location, bio), synced from Clerk, our authentication provider.

Learning activity: your progress through lessons, Missions, quizzes, and deliverables; your submitted work and its AI-generated score and feedback where applicable; your Career Intelligence Assessment results; CTF participation and points; your position on any leaderboard you appear on (see Section 4d); your cohort membership and cohort-space posts, if applicable.

Conversations with Abby (Max plan): the full text of your messages and Abby's responses, used to provide the service and to compute usage against your weekly allowance.

Payment information: your subscription and payment history (plan, billing period, amount, currency, status). Your card and billing details are collected and processed directly by our payment providers, Paddle and Flutterwave, we do not receive or store your full card number.

Feedback you submit: through the in-app Feedback feature.

2. Who we share it with

We share the minimum necessary data with the following third parties to operate the platform:

• Clerk, authentication and account management.
• Anthropic, powers Abby and AI-assisted deliverable scoring. Your messages and submitted work are sent to Anthropic's API to generate responses and scores.
• Paddle and Flutterwave, payment processing. Your name and email are shared with these providers to process payment; your billing/card details go directly to their systems, not through ours.
• Supabase, our database provider.
• Vercel, hosting for the Praegis websites and applications.
• Cloudflare, our domain and DNS provider.
• Resend, used only to send account-related and support email.
• YouTube, Vimeo, Loom and Google Drive, the video players that show a class recording, depending on where the recording is stored (see Section 4a).

We do not sell your personal data, and we do not use third-party advertising or analytics tracking on Praegis Learn.

3. Your rights, and what "export my data" actually includes

Under applicable data protection law, including Nigeria's Data Protection Act (NDPA), you have the right to access, correct, and request deletion of your personal data.

Export my data (available in Profile Settings → Privacy) provides a real export of your account information, learning activity, submitted work, your cohort posts, the teams you have been in and the missions assigned to you through them, the record of changes staff made to your team places, the team drafts you wrote, your attendance, your office hours bookings, your certificate and instructor reviews, the announcements and recordings you opened, the organisations that can see your progress, and your subscription and payment transaction history. It does not include internal operational records not considered personal data about you, or platform administrative records unrelated to your account.

Delete my account removes your personal account data. Your payment and subscription records are retained after deletion, with your identity removed from them, to meet financial record-keeping obligations, see Section 4.

How deletion works. Deleting your account starts a 30 day period. Your account is banned immediately, so you cannot sign in, and your personal data is purged when the 30 days have passed.

4. Data retention

We retain your account data for as long as your account is active. If you delete your account, most personal data is removed. Payment and subscription transaction records are retained after account deletion, with the record no longer linked to your identity, to meet tax and audit record-keeping requirements. Abby conversation history and AI-scored work are deleted along with your account.

When the 30 day period ends we also delete your progress and quiz attempts, points and streaks, Evidence Locker items, assessment results, cohort posts, office hours bookings, recording views, attendance, certificates and invite records. Some records stay without your name: the record that staff removed a post, changes to team places and attendance, and your team's drafts and submissions, which stay with the team.

Some data is held outside our own systems and deleting your account does not remove it. Mail you have sent to our support address is kept for 24 months and then deleted. Email we have sent you is held by our email provider, Resend, and the text of your conversations with Abby that was sent to Anthropic is held by Anthropic, each under its own terms. Waitlist sign-ups are deleted 12 months after you join.

4a. Cohort classes and recordings

Live classes for a cohort are held on Google Meet and may be recorded. A recording can include your voice, your video if you switch your camera on, and anything you say or share in the class. Recordings are kept at a video host and are shown only to members of that cohort, inside the platform, in the video host's player: YouTube, Vimeo, Loom or Google Drive, depending on where the recording is stored. The host's own privacy policy applies to its player. Each member can watch for 3 months after their own seat ends, and we record that you opened a recording. We cannot stop a person who can watch a recording from copying its address, so please do not share it. The record of what you opened is kept for 12 months. If you would rather not be recorded, keep your camera and microphone off and use the class chat, or tell us before the class at the address in Section 8.

4b. Cohort posts, teams, and conversations on WhatsApp

Team and cohort conversations happen on WhatsApp. Praegis does not have a chat of its own. Your instructor may give you the link to a WhatsApp group for your cohort or your team. Joining a group shows your phone number to the other members, and your instructors may be in the group. WhatsApp's own rules and privacy policy apply to everything said there. Praegis does not control, store, read or delete those messages and cannot remove anything from WhatsApp for you. Staff remove learners from the groups when their seats end, and you can leave a group yourself at any time.

Cohort posts written in the cohort space on Praegis can be read by the members of that cohort and by the cohort's staff. They are deleted 30 days after the end date of your cohort, and also when you delete your account.

Teams. If your cohort works in teams, we keep which team you were in and when, the missions assigned to you through your team, and a record of the changes staff made to your place (placed, moved or withdrawn). They are kept for as long as your account exists, because they decide which missions you can still read after your seat ends, and they are part of your export. Drafts you write with your team are shared with the members of the team and the cohort's staff, are shown in the platform only, and cannot be downloaded. If you delete your account, your name is removed from the history of a team draft and the rest stays with the team.

4c. Attendance, office hours, instructor reviews, certificates and sponsors

Attendance. Staff mark whether you were present, late, absent or excused for each class. You can see your own record. It is kept for as long as your account exists and is part of your export.

Announcements and invite codes. We record that you opened an announcement, so staff can see how many members have read it, and that you joined with an invite code and the seat it gave you. Both are deleted when you delete your account.

Office hours. If you book office hours we keep the time, who you booked with and what you wrote as your concern. The host can read it before the call. It is deleted 12 months after the end date of your cohort, and also when you delete your account.

Instructor reviews. If you ask an instructor to review a result, we keep your request, the instructor's comment and the score they confirmed or changed. The instructor can read the work you sent for review and the platform's result, and nothing else in your Evidence Locker. A review is done by a person and uses no AI model. It is kept with the work for as long as your account exists.

Certificates. A certificate of completion is issued by staff and holds your name, the programme, your cohort and a verification code. Anyone who has the code can check it and will see your first name and the first letter of your last name, the programme, the cohort and the date. If a certificate is revoked, the check page says so and shows nothing about you. It is kept for as long as your account exists, and when you delete your account it is deleted and its code reads as not found.

Sponsors. If an organisation paid for your seat, staff may link your seat to a contact there. That person can see your first name and the first letter of your last name, your progress, your attendance, which missions are done and whether you have completed the programme. They cannot see your submitted work, your Evidence Locker or any conversation. The link is removed when staff remove the sponsor, and when you delete your account.

Removed posts. Staff can remove a cohort post that breaks the cohort rules. We keep a record of the removal (who removed it, why and when) but not the words of the post.

4d. Leaderboards

Appearing on the leaderboards is off by default for everyone, with one exception: when you are given a cohort seat and have not yet made your own choice, the seat switches your appearance on. You can switch it off, and back on, at any time on the Leaderboard page or in Profile Settings, and a choice you have made yourself is never changed by a cohort seat. Anyone who does not hold a cohort seat stays off the leaderboards until they switch it on. When you appear, others see your leaderboard display name and your points.

5. Security

We use industry-standard measures to protect your data, including row-level access controls on our database and encrypted connections. No system is completely secure, and we cannot guarantee absolute security of information transmitted to the platform.

5a. Cookies

Clerk, our authentication provider, sets session cookies in your browser. They keep you signed in and let the platform know whether you are signed in, so the platform needs them to work. Signing out ends the session.

6. Children's privacy

Praegis Learn is not directed at, and should not be used by, anyone under the age of 18.

7. Changes to this policy

We may update this policy from time to time. Material changes will be communicated via the platform or by email.

8. Contact

Questions about this policy, or to exercise your data rights directly: support@thepraegis.com